All alarms require regular testing, service & maintenance.

To request a service or maintenance onsite attendance. (CLICK HERE)


All advice is general in nature & as always consult a professional.


When connected to an alarm system they are not compliant with any building codes & are a secondary line of defence unless otherwise indicated - usually documented or clearly marked.

They are nonetheless an integral part of any home or business alarm system & may provide invaluable warning in real time. Especially when combined with back to base monitoring.

There are 2 main types of smoke detectors, photo electric & ionising.

  • Photo electric “see” the smoke in a chamber, generally more sensitive to smouldering 

           fires & dense  smoke.

  • Ionising “smell” the smoke, activate very quickly with invisible particles like burning toast.

A combination of both properly placed can be effective.

Avoid unsuitable locations such as near/above areas that are extremely dusty or attract steam/water vapour.

Every 6 months vacuuming or blowing compressed air with care will assist with preventing false alarms.

Consulting an experienced technician prior to placement will avoid false alarms & assist in proper selection of equipment.


You MUST clean your keypads regularly with a damp cloth & 1 drop of mild detergent to remove finger marks.

For small business it is recommended that placement of the keypad is not accessible to the general public & close to staff who may require the emergency functions available with most A grade alarm systems.

Such as Emergency Fire, Police, Medical & Duress facilities.


Always consult a technician for proper placement of motion sensors (PIR’s)

Include in your budget extra to have the appropriate pir as needed.

For example:

  • Hallway pir’s can have more beam density
  • Garage pir’s should be dual tech
  • Unstable areas with rodents or small animals are recommended to be protected with pet friendly pir’s
  • Correct placement is extremely important & can only be provided by qualified, registered & experienced technicians.

Keep pir’s clear from dust, cobwebs & blockage (such as furniture, shelves).

Avoid air conditioners & heaters that can blow curtains, blinds, balloons or banners if they switch on automatically with timers. Especially prior to opening times or before arriving home to deactivate security.

Many businesses are required to have monitored security as part of insurance requirements.
Property crime, graffiti & burglary are increasing.
A properly installed alarm with appropriate maintenance & servicing can easily last 20 years.